|
|
Virginia TuckerPhone: 360.961.3964 Email: vt@virginiatucker.com Web: www.virginiatucker.com |
||
|
|
|
||
|
Skills Summary |
|
||
|
|
|
||
|
Education |
PhD Candidate, Information science studies in progress Masters, Library and information science B.A., Music composition; minor concentration in
physics Post graduate studies,
Coursework and practicum toward Masters in
Education Post-Baccalaureate Paralegal
Studies, Paralegal professional certificate |
||
|
|
|
||
|
Experience |
|
||
|
Present |
Faculty, Part-time, San José State Univ.,
|
||
|
|
|
||
|
1997 to 2003 |
Information Architect & Technical
Writer, Dialog Corp./Thomson Co., Mtn. View, CA
Architecture, Analysis,
& Design Group—Software Engineering Information architect and
documentalist for web-based search products, for both casual users and
information professionals, and command-driven systems for search experts. *
Direct design
and definition, incorporating marketing input, vision documents, and
competitor data to create effective specifications, and prototypes. *
Determine the
optimal flow of information from multiple databases, crafting the navigation,
search forms, database groupings, and input translation. *
Conduct
usability forums with alpha testers and customer groups; create documentation
for support and selling the product; design and write online helps. *
Customer
empathy in all aspects of analysis and design resulted in usable portals,
leading to quick and precise research answers for the target users. *
Excerpt from
most recent performance review: “ |
||
|
|
|
|
1990 to 1996 |
Information Industry
Consultant, Curriculum Development *
Introductory
online searching user guide. *
College
textbook for online searching, including exercises & teacher guide.
Materials are used in graduate school programs for information professionals
across the Technical Writing *
Content guides
for databases in physics, computer science, business. * Application-centered instructional manuals for chemical research and intellectual property, patents and trademarks. “Field guide” series was first of its kind and expanded to multiple self-instruction guides. |
|
|
|
|
1982 to 1989 |
Manager, Instructional
Services, Knight-Ridder Information/Dialog, Managed worldwide customer
training programs and seminar materials for customer base of over 100,000
users and 50 instructors. *
During tenure,
seminar attendance grew tenfold and department created and marketed for the
first time self-instructional programs, including computer-based tutorials,
self-paced video training, and self-study manuals. *
Personally
conducted over 2,000 hours of customer seminar on topics of online searching,
scientific reference research, and database construction. Presented in‑house
courses for company’s technical staff. * Directed creation of all training materials, including hiring of outside contractors. Supervised five employees and served as liaison to all regional offices. |
|
|
|
|
|
Customer Consultant & Trainer; Sci-Tech Database Specialist *
Provided
direct customer support and training for databases in physics and
engineering. * Served as subject matter expert on development teams for new scientific databases. |
|
|
|
|
1978 to 1982 |
Head Librarian & Bibliographer, Physics Library, One of Stanford’s research
branch libraries, serving a primary clientele of 100 faculty, 150 research
staff, and 225 graduate students. *
Managed all
operations of library: 40,000+-volume research collection, library staff,
collection development, and faculty liaison. * Earned university tenure one year early due to outstanding performance. |
|
|
|
|
Community Service |
Board Member,
Member,
Paralegal Advisory Board,
Volunteer,
Legal Assistance by Whatcom (LAW) Advocates, |
|
|
|
Commendations & Professional Activities
|
Presenter,
Legal Research CLE, Washington State Bar Assn, Seattle, 2007 and 2008
Award of
Excellence Nominee 2003, Thomson Company
Conference
Speaker, International Online Conference,
Guest
Lecturer,
California
Arts Council Recipient, radio program on female composers American Society for Information Science, Best Paper Award, Student Member |
|
|
|
|
|
|
|
|
Virginia
Tucker
Phone: 360.961.3964 Email: vt@virginiatucker.com Web: www.virginiatucker.com |